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BT.com My BT Faults

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Fault tracking and repair

Manage your BT line problems. Troubleshoot issues, report and track faults.

Experiencing problems with your BT service?

PhonePhone

Check my line now

BroadbandBroadband

Troubleshoot

VisionVision

Troubleshoot

Track a fault

Please log into your profile or alternatively enter the telephone number you want to track a fault on

Common problems

Phone

Troubleshoot phone faults Check for known faults Test your own equipment Help with Calling Features Help with other phone queries

Broadband

My connection seems slow Set Up Wireless Problems with email Connection Problems Help with other broadband queries

Vision

Setting Up Trouble with picture Problems recording Troubleshoot error codes Help with other TV queries

Other

Userguides Help with Billing Visit our community forums Information on Calling Plans General help

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