A project and a non-profit organization, composed of volunteers, developing and promoting free, open-source multimedia solutions.

DONATE (why?)

Support and Help center

VideoLAN is free and open source software; and is not backed by any company. Developers are mostly volunteers.
Therefore, please remember that every user support is provided by volunteers doing it in their free time.
Noone owes you an answer to your question.

You are here for:
Documentation Help and support Reporting a bug Contacting VideoLAN

Documentation

FAQ

If you have any questions about VideoLAN or about VLC media player, you should always start by reading the Official FAQ.

Documentation

You can access our Documentation, especially VLC playback documentation and VLC Streaming documentation.

Help and Support

You have a Usage Problem

If you have problems using our software, you should:

use the troubleshouting guide, search the official forum for an answer, read the wiki.

You want to ask a question

To ask a question, you need to prepare a correct report using the VLC report page.

Then ask your question, on:

our Forum, in the correct section; our users mailing-lists, especially vlc@removevideolan.org; our live-chat IRC channel on the freenode Network (irc.freenode.org, #videolan), for live answers. Use the Freenode Web interface, if you don't have an IRC client at hand.

Reporting bugs

and feature requests

Please read our reporting bugs policy.

VLC bug tracker

Go to the VLC bug reporting site.

VLMC bug tracker

Go to the VLMC bug reporting site.

Consulting services

If you are a professionnal, and need services around our products, some companies provide professionnal support. They are listed on the consultants page.

Contacting the team

For other matters, see the contact page.

VLC media player

VLC VLC for Windows VLC for MacOS X VLC for Ubuntu VLC for Fedora Skins Extensions Features Screenshots

All Projects

VideoLan Movie Creator DVBlast x264 multicat VLMa VLC Skin Editor libdvdcss libbluray libdvbpsi libaacs libdvbcsa biTStream

Community

Wiki Forums Mailing-Lists FAQ Donate money Donate time Get Goodies

About

Project and Organization Team Legal Contact us Partners Press center Events Security center Get Involved News

Legal | Report Trademark Abuse
VideoLAN, VLC, VLC media player and x264 are trademarks internationnaly registered by the VideoLAN non-profit organization.
Software are licensed under open-source licenses. Use and distribution are strictly defined by each software license.

Design of the website was done by Made By Argon.
Some icons and design on this site are licensed under the Creative Commons Share-Alike License v3.0 or any later version. Those licenses DO not apply for software.
The VLC cone icon was designed by Richard Ã˜iestad. Icons for VLMC, DVBlast and x264 designed by Roman Khramov.

You are viewing a mobilized version of this site...
View original page here