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MindTouch TCSA social knowledge base. It's cloud-based, easy to use, and perfect for creating a product help community.
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Social Knowledge Base and Help Centers
We build results driven next generation help communities for some of the world's largest and most respected brands.
Technical Support SolutionsWe live to help. Many of the world's largest companies work with MindTouch to deliver mission critical solutions. Learn the basics of our process.
Add-Ons
F1 Contextual Help
Bring your self-serve support docs straight to your users, right within your app.
Desktop SuiteBridge Microsoft Office with MindTouch.
Content Moderation and WorkflowsView and manage the entire content creation process.
Zendesk Help Desk IntegrationLove your help desk even more with Zendesk integration.
ScreenSteps Desktop ProTurn screen captures into instructional and informational product documentation.
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Customers and Case Studies
Our customers and users think our software is great. So do we. Don't just take our word for it though; read what our customers say about their experiences with us.
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Many of the world's most respected brands rely on MindTouch including NASA, SAIC, Booz Allen, Microsoft, Cisco, Washington Post, Viacom, the New York Times, AXA, Timberland and HCA.
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The story begins here. Read what we're all about and how we're changing enterprise software.
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Corporate BlogMindTouch is a recognized expert in both open source and Enterprise 2.0 technologies. Our blog is a great place to participate in a variety of valuable discussions.
TechnologyThe open source .NET Web Oriented Architecture Framework (WOAF) that is redefining how enterprise software is built.
Customer Success Stories
Innovative companies like RightScale, ExactTarget and Mozilla have standardized on MindTouch for their documentation strategy.
Learn HowTable of contents
MindTouch converts users into experts. A cloud based social help center that includes a
knowledgebase and a help button that can be added to any web application in minutes.
Millions use our software every day.
Learn how Autodesk uses MindTouch for their product help community. Read how ExactTarget cut their documentation costs in half. Learn how MindTouch will help you help your customers.
Recent News
Who Cares About Your Live Content?
November 17, 2011 | Recent Blog | Product Help Content
Creating a Social Web Help and Product Experience: Snapping onto Astoria, DocZone, SDL Trisoft and IXIAsoft
November 17, 2011 | Recent Blog | Astoria, DocZone, SDL Trisoft, IXIAsoft
3 Ways to Lower Subscriber Churn: Email Service Providers, CRM and Marketing Automation Take Note
November 17, 2011 | Recent Blog | ESP, CRM, Marketing Automation
Leveraging Contextual Help to Increase User Adoption Rates
November 10, 2011 | Recent Blog | Contextual Help
Repurposing the CCMS (SDL Trisoft, IXIAsoft), a “How-to” [TOOLKIT]
November 8, 2011 | Recent Blog | CCMS, SDL Trisoft, IXIAsoft
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