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LiveJournal Support
Known Issues
General:
Outgoing email is currently delayed due to a larger than normal backlog of emails to be sent. LiveJournal administrators are aware of the problem, and are working to resolve this as quickly as possible.
If you are unable to remove a community member from your community, this is because the member does not have posting access. Until this bug is fixed, you can work around this problem by granting the user posting access, saving the change, and then removing membership and posting access together.
LiveJournal's new commenting form is causing several issues for some users. Some of the major issues are:
Expanding threads or loading userpics causes the page to time out, or other performance problems in IE8 and Firefox 3.6 through 7. Some Firefox users cannot leave comments Cannot switch user login type, or comment anonymously Default userpic is shown when another userpic with multiple keywords is selected Comments from deleted/purged journals are incorrectly displaying a 'Deleted comment' message instead of showing the comment. This is a display issue only -- the comments are still there, just not being displayed properly.
All of these issues have been reported to our engineering team to be fixed.
OpenID is currently not working with some other services. If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.
If you are unable to remove a community member from your community, this is because the member does not have posting access. Until this bug is fixed, you can work around this problem by granting the user posting access, saving the change, and then removing membership and posting access together.
LiveJournal's new commenting form is causing several issues for some users. Some of the major issues are:
Expanding threads or loading userpics causes the page to time out, or other performance problems in IE8 and Firefox 3.6 through 7. Some Firefox users cannot leave comments Cannot switch user login type, or comment anonymously Default userpic is shown when another userpic with multiple keywords is selected Comments from deleted/purged journals are incorrectly displaying a 'Deleted comment' message instead of showing the comment. This is a display issue only -- the comments are still there, just not being displayed properly.
All of these issues have been reported to our engineering team to be fixed.
OpenID is currently not working with some other services. If you are missing comment notifications by email, please see our email troubleshooting guide as the problem may be something you can resolve on your own. Until this issue is resolved, we cannot guarantee you will receive all of your notifications. You may wish to try tracking the entire entry, or bookmark any entries or comment threads that you wish to follow.
Curious about what other issues LiveJournal users are reporting? View a list of our open Support requests.
Ask a Question
If you can't find what you're looking for, open a support request and we'll get back to you.
Did You Know?
LiveJournal Support is primarily run by volunteers. Got time? Help someone out! Check out the high scores page to see who helps out the most.
Frequently Asked Questions
We've got answers to hundreds of questions. Search the FAQ -- you may just find what you're looking for.
What are userpics? How do I upload them? How many userpics can I have? How do I get more? How do I hide part of my entry behind a link? What is an lj-cut? How do I validate my email address? How do I tag my entries? Where can I manage my tags? How do I add a link to another journal or web site? What are the Paid Account benefits? How do I add an entry to the top of my journal? What is the "Date Out of Order" option? How do I delete or undelete my journal or community? How do I cancel my LiveJournal account? How do I set a nickname for a friend? What is the notes feature?
![[info]](http://mowser.com/img?url=http%3A%2F%2Fwww.livejournal.com%2Fstc%2Fimg%2Fuserinfo-support.gif)

