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We're always happy to receive questions or comments from our valued customers.
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Before you contact us, please check -
Our regular service hour are 9:30 A.M ~ 5:00 P.M (Pacific Standard Time), Monday to Friday except most holidays.
Our regular service hour are 9:30 A.M ~ 5:00 P.M (Pacific Standard Time), Monday to Friday except most holidays.
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E-mail will be taken care of during working hours in the order received and will take at least 1~2 business days to be answered.
E-mail will be taken care of during working hours in the order received and will take at least 1~2 business days to be answered.
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At the moment we are experiencing some technical difficulties with replying to AOL, Optonline, and Road runner emails. Please use another email service to better avoid any future communication complications.
At the moment we are experiencing some technical difficulties with replying to AOL, Optonline, and Road runner emails. Please use another email service to better avoid any future communication complications.
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Knowledge Base (FAQ) . Hardware Products
For technical questions regarding our hardware products (iAUDIO MP3 Players, COWON PMPs & Accessories), visit here.
. Software Products
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Customer Support Center (US & Canada Customers only) . Hardware Products
For questions regarding our hardware products (iAUDIO MP3 Players, COWON PMPs & Accessories),
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. Software Products
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For questions regarding the order or shipment related issues of jetAudio For questions regarding the installation or use of our software products,![[image]](http://mowser.com/img?url=http%3A%2F%2Fwww.jetaudio.com%2Fimages%2Fsupport%2Fbtn_support_center_02.gif)
Please note that we do not support Live Chat service for the software products.
COWON America Forum
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