Ph: 8005378000
[image] [image] [image] [image] [image] [image] [image] [image] [image] [image] [image] [image] [image] [image]
Outsourced inbound catalog, web order taking and other call center services for Lord & Taylor Outsourced inbound call center services and customer care for Blue Cross Blue Shield Outsourced inbound call center services and customer care for National Geographic Outsourced call center services and customer care for Toyota Outsourced inbound call center services, web chat, and customer care for Lacoste Outsourced inbound catalog call center services and customer care for Crate&Barrel Outsourced inbound call center services and customer care for Gamestop Outsourced inbound call center services and customer care for Anthropologie Outsourced inbound call center services and customer care for Charming Shoppes Outsourced inbound call center services and customer care for Zara Outsourced inbound call center services and customer care for Trugreen Outsourced inbound call center services and customer care for The Metropolitan Museum of Art Outsourced inbound call center services and customer care for The Museum of Modern Art Outsourced inbound & outbound call center services and customer care for SmartAuction Outsourced inbound call center services and customer care for Tory Burch Outsourced call center services and back office support for JM Family Outsourced call center services and customer care for David's Bridal Outsourced inbound call center services and customer care for Urban Outfitters Outsourced inbound call center services and customer care for Caswell-Massey Gianna Rose Atelier Outsourced inbound call center services and customer care for Hudson Bay Company Wolford Outsourced inbound call center services and customer care for Ecco Outsourced inbound call center services and customer care for CB2 Outsourced inbound call center services and customer care for Herman Miller Outsourced inbound call center services and customer care for Lane Bryant Outsourced inbound call center services and customer care for JCPenney Outsourced inbound call center services, fulfillment, and customer care for VisitFlorida Outsourced inbound call center services and customer care for World TV Outsourced inbound call center services and customer care for Wrap London Outsourced inbound call center services and customer care for Poetry Outsourced inbound call center services and customer care for Isabella Oliver Outsourced inbound call center services and customer care for Eurosport Outsourced inbound call center services and customer care for Art Institute of Chicago Outsourced inbound call center services and customer care for Alexander Wang Outsourced inbound call center services and customer care for Little Miss Matched Outsourced inbound call center services and customer care for Hershey's Outsourced inbound call center services and customer care for Hessnatur Outsourced inbound call center services and customer care for Boden Outsourced inbound call center services and customer care for Wine Country Gift Baskets Outsourced inbound call center services and customer care for Colombian Emeralds Outsourced inbound call center services, order taking, and customer care for Fairytale Brownies Outsourced inbound call center services, social media monitoring, and customer care for Simply Be Outsourced inbound call center services and customer care for The Land of Nod Outsourced inbound call center services and customer care for The Bay Outsourced inbound call center services and customer care for BioInnovations Outsourced inbound call center services and customer care for Mindware ThinkGeek

Call Center Outsourcing

Global Response provides outsourced call center services and customer contact for the world’s top brands. more >

Branded Customer Care

Deliver a branded customer experience with our outsourced Customer Care and Order-Processing services. more >

Chat, Email, Social Support

As a complete customer contact center, we support your brand with chat, email and social media support, too. more >

Global Response at NRF

Global Response exhibited once again at the National Retail Federation’s Annual Convention & EXPO in NYC. more >

 

Read more...[+]

The outsourced call center that “speaks your brand.â€

Outsourced Customer Contact

Global Response is a leading provider of outsourced customer contact solutions and call center services for multichannel retailers, direct response advertisers, healthcare and insurance providers, government and higher education.

Read more...[+]

We specialize in top-quality customer care, inbound sales, order-processing, technical support, customer relationship management, chat support and email response.

Top brands turn to Global Response to deliver a superior customer service experience at various customer touchpoints.

Inbound calls, chat, and email are handled with the highest levels of care and professionalism by our well-trained teams of U.S.-based agents.

Outbound services include lead generation, customer satisfaction surveys, market research, prospect qualification and customer retention programs.

Whether it’s dedicated 24x7x365 live support, seasonal programs, after-hours or overflow — our flexible customer contact solutions will fit your operational needs.

The Brand Care Call Center

Global Response is passionate about our clients’ brand — passionate about expressing the personality of their brand, dedicated to communicating the essence of their brand, and committed to delivering a positive, lasting impression of their brand with every customer interaction.

Read more...[+]

Our clients trust us with their most valuable asset — their customers. This is a critical responsibility that we take very seriously so we recruit and hire only the right people to fit your needs. We train our agents with top trainers, elearning tools, dedicated training facilities, brand immersion and direct input from your customer care team.

Our call center agents are transformed into elite Brand Care Specialists, mastering not just customer service, but customer service for your brand.

If you’re considering outsourced contact centers, be sure to talk with the Brand Care Specialists of Global Response. You’ll discover a higher level of personalized customer service and a unique “Brand Care” approach that delivers superior customer experiences, in the voice of your brand.

A Culture of Customer Service

Global Response has been in business for over 36 years. Our extensive client list includes global brands and premier retailers such as Lord & Taylor, National Geographic, WorldTV, and Crate&Barrel.

Read more...[+]

Since 1974, our business has been built on the values that our founder, Herman Shooster, embodies — accountability, discipline, integrity, and a sense of family.

At Global Response, our agents, managers, employees, partners and principals, clients and customers are all treated like family.

Elevating the art of customer service to the level of family togetherness is what sets Global Response apart from every other call center. Family togetherness is the foundation of our unique corporate culture and it’s why the world’s top brands continue to be our loyal clients, year after year.

Call 800.537.8000 and discover for yourself the Global Response difference.

You are viewing a mobilized version of this site...
View original page here

Mobilized by Mowser Mowser