When a user calls about the service performance saying “it's slow†or “it is not workingâ€, IT infrastructure managers often find it very difficult and time consuming to pinpoint the root cause of the problem , i.e., Is it Citrix, VMware, VDI? Is it the Java application, database server, or storage? Is it the network or is there a problem in the cloud?

eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud and physical infrastructures. eG Innovations offers end-to-end performance visibility across every layer and every tier of dynamic service infrastructures - from desktops to applications, and from network to storage - and provides actionable insights into the true causes of cross-domain service performance issues.

The benefits of this unique approach include increased uptime and performance for mission critical business services, proactive discovery of problems before they impact user productivity, and better ROI for transformational IT initiatives.