Dell-KACE Partnership
Launch a secure remote support session directly from the Service Desk and Inventory modules to immediately begin remotely diagnosing problems.
Dell-Kace Integration
Remotely resolve issues below the operating system
Bomgar leverages Intel® vPro™ technology to securely extend support below the operating system level.
Remote Control the BIOS
Customer Spotlight: CSC
"I think the biggest pain point that Bomgar allows us to overcome is being able to bring that support capability anywhere, anytime, regardless of the latency in the communication networks that we're dealing with."
Customer Spotlight: Novell
"Our volume has increased by almost 75% in the last three years with the same staffing level, so our cost per incident has reduced by almost 50%. Bomgar definitely helps improve the overall customer experience."
Customer Spotlight: Fiserv
"The Bomgar solution has enabled Fiserv staff to increase access to remote presence by more than 300%, of which 27% is revenue generating, and improve overall customer satisfaction."
Customer Spotlight: MIT
"We have to provide support to all of our users regardless of what operating platform they use. Bomgar gives us the ability to support Windows, Linux and Mac environments all with the same software tool."
