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SPGInsider

@sclee83 It's ok - we still love you as long as you come back to us soon :) about 5 hours ago via web in reply to sclee83

@karmakamilienne (2/2) ... forward it to the hotel? DM us. about 8 hours ago via Brand Karma

@karmakamilienne (1/2) Sorry about the negative experience. Would you like to provide the full name on your reservation so that we can.. about 8 hours ago via Brand Karma

@spogue Can you DM us further details so we can look into this for you. about 14 hours ago via Brand Karma

@reese305 If you can DM us further information including your stay details we will look into this further for you. about 14 hours ago via Brand Karma

@world_research I have conf'd that your 1000 Starpoints have been returned to your SPG acct. These can be used towards future reservations. about 18 hours ago via Brand Karma

@GeeEmm If you'd like to DM the name on your reservation, we'll pass along your comments and ensure this is taken care of. Thank you. about 18 hours ago via Brand Karma

@world_research I just spoke with the hotel regarding breakfast rates. Can we call you back now? about 20 hours ago via Brand Karma

@world_research Would you like us to call you to make the res now, or do you wish to wait until we have breakfast rates for you? about 20 hours ago via Brand Karma

@ritamoneill We're sorry to hear this. Please DM details and contact info so we can try to assist. Thank you. about 21 hours ago via Brand Karma

@world_research SPG50 is not a guaranteed rate like Free Night Awards. Pls DM travel dates & phone # and we can look at availability for u. about 22 hours ago via Brand Karma

@GeeEmm We hope you enjoy your Westin stay! about 22 hours ago via Brand Karma

@brookezigler Happy to hear that Brooke. Do you have a favorite SPG hotel? about 24 hours ago via Brand Karma

@cmalone Sorry to hear about the internet connection. If you DM us the name of the hotel, we can follow up for you. 7:24 PM Feb 15th via Brand Karma

@johnruzicka We are sorry for the inconvenience. We are pleased to report the system is currently back up and running. Thank you. 3:53 PM Feb 15th via Brand Karma

@bgstech It can take up to 10 days because of all the systems integrated into the email process. We are sorry for the inconvenence. 3:50 PM Feb 15th via Brand Karma

Cast your vote for the Freddie Awards. SPG Has been nominated in 7 categories! Voice your opinion now! bit.ly/yKrzc4 2:43 PM Feb 15th via Brand Karma

@RajBhandariDFW We are glad everything was sorted out for you. Have a great day! 10:33 AM Feb 15th via Brand Karma

@shoreward Our apologies. We are following you. 9:25 AM Feb 15th via CoTweet in reply to shoreward

@shoreward We would be happy to investigate this for you. Would you be able to DM us your stay dates so we can take a look? Thank you. 9:09 AM Feb 15th via CoTweet in reply to shoreward

Name SPGInsider Location Global Web http://www.SPG.com Bio Official voice of Starwood Preferred Guest - Insider SPG info from program updates and travel tips to member feedback. Tweet it up with Carrie, the SPG Chirper.

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