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Posts Tagged ‘web 2.0’

There’s Twitter the company, and twitter the medium

Wednesday, March 25th, 2009

Twitcottage

Leo Laporte at the controls during a recent episode of This Week in Tech (TWiT). In the background is Digg founder Kevin Rose.  Credit: insidetwit / Flickr

Last year, Leo Laporte became a Twitter quitter.

The host of one of Silicon Valley’s most popular podcasts was none too excited that of all the names in the world, the burgeoning message service had picked one that hit piercingly close to home. The online broadcasting network that Laporte owns and runs out of his house in Petaluma is called TWiT.tv, after his company’s flagship show, “This Week in Tech.â€

The rise of Twitter has long been a favorite topic of conversation on TWiT, and with an audience of around 150,000, Laporte found himself in a strange pickle: The more he talked about Twitter on his show, the more followers he accrued — and the more publicity he gave his brand rival.

“I thought, jeez, I’m building value in this company that is ultimately vying for my trademark,†he said recently via phone. “So I left.â€

But in spite of his absence, Laporte still became the most-followed user on the service, beating out front-runners like then-Sen. Barack Obama for the top spot, with more than 30,000 followers. Walking away from a megaphone that big just didn’t seem like good business. So he came back.

“They kind of have you,†said Laporte, who now has more than 100,000 followers on the service. “The same way that Facebook has you: because you have to go where the community is.â€

Still, being in thrall to Twitter hasn’t stopped Laporte from joining a conversation that’s taking hold on the service’s fringes. As this group of Web subversives sees it, the once-tiny Twitter has grown like a magic beanstalk into a full-fledged communications medium — taking its place alongside Web pages, e-mail and maybe even television. And though the 30-person, San Francisco start-up is not exactly General Electric, digital trust-busters believe the same rules apply: One company shouldn’t have a monopoly…

…on an entire medium — even if it invented it.

“Those of us who are participating are pumping value into this closed system and trusting that Twitter will do the right thing with it,” said Laporte, referring to the tweets users pour into Twitter’s databases every day by the million.

People love the convenience and reach of social media systems like Twitter, he said.  “But what they ignore is that there’s a dark side to all of that, which is that these companies have a huge amount of control over what’s going on.”

Dave Winer, a Berkeley-based entrepreneur and Web innovator, sounded a similar note on a recent podcast posted to his Scripting News blog.

“It’s a very dangerous network because it’s all centralized,†he said, “not only on a technological level, where it goes through one set of servers — but it also goes through one set of business interests that’s anything but transparent.â€

Danger may sound a bit overzealous for a Web service that barely existed two years ago, but for a media landscape in the middle of a profound shift, two years can be the span between eras.

Twitter is becoming a major source for news, commerce and free expression and, as with a free press itself, defenders don’t want a few profit-motivated individuals making all the decisions about how it should evolve.

Like Facebook and YouTube before it, Twitter is now transitioning from a freely available, much-loved Web service to a well-funded business venture looking to cash in on the audience and cachet it built in its freewheeling early days.

A few weeks ago, Twitter created a page of several dozen suggested users to help newcomers decide whom to follow. If you weren’t sure how to proceed, you can follow CNN, Lance Armstrong or Britney Spears. Being recommended by Twitter, it was quickly discovered, translated into tens or hundreds of thousands of new followers, and anointed accounts have since shot to the top of the Twitter hierarchy. The giant, instant audiences Twitter bestowed on these select users are thought to be so valuable that Web businessman Jason Calacanis offered Twitter $250,000 for a two-year ride on the list.

As visibility and influence gets funneled upward to the companies, celebrities and politicians that already have plenty of both, Twitter risks inviting a comparison to the overinflated economy — it’s creating a bubble at the top, and potentially alienating regular users who labored to build their audiences over months or years.

Well-known tech figures like Laporte and Winer don’t exactly represent the voiceless online rabble, but neither are they the types of guys you want leading a charge against you.

Winer recently wrote a post called “Why it’s time to break out of Twitter,†where he said of the service’s management, “we need to get that power out of their hands.†Laporte told me, “I’m more interested in seeing if we can go beyond Twitter — a more open system would be a better system.â€

Complete article @

There’s Twitter the company, and twitter the medium | Technology | Los Angeles Times.

5 Ways to Integrate Social Media with Public Relations

Saturday, January 31st, 2009

Generally, the goal of public relations is to create or manage a buzz around a business, product, service, brand or individual. According to Wikipedia, “public relations is the practice of managing the flow of information between an organization and its publics.” With the emergence of social networking sites such as Twitter, Facebook, Myspace and LinkedIn, businesses have almost unlimited access to the public. In order for PR to successfully manage the tide of information, PR representatives must venture beyond traditional media outlets to Web 2.0 in order to monitor all messages. In fact, social media management should be an integral piece of your public relations campaign.

Through social media management, a PR pro can help businesses interact with clients, customers and prospects to increase brand awareness and direct traffic to the desired website. A channel like Twitter allows your business to engage with customers, other industry leaders and the media to grow your list of followers and update them on your latest company news. Another top networking site and PR opportunity is LinkedIn. Through discussion forums and queries regarding a particular industry, you can be positioned as an expert. A high level of involvement online improves brand/business recognition and gives search engines and crawlers extra opportunities to find you and place you higher on search engine rankings. Regardless of which sites you use to increase your exposure (or your clients’), below are five ways to get the most out of social media as part of your public relations strategy.



Link to articles. Almost every media outlet has online versions of articles and news segments. When an article runs about your business, let others know by posting a link on your social media networks. This not only heightens brand awareness, it also shows the publication or channel that the public is interested in what the reporter said about your business. Bookmarking sites like Reddit, Delicious, StumpleUpon and Digg are also great ways to flag an article for others to find through keyword searches. Drive traffic to website. Do not forget to always include your website in every email, blog comment and forum post. On LinkedIn, for example, after answering a question or posting on a forum, include your URL. If your post was interesting or informative, chances are high that the viewer will click on your link for more. In public relations, the online objective is to do more than just raise awareness; it is to direct interested parties to the business? door or web page. Then it is up to the business to make the sale or pursue the relationship. Be an industry expert. Rather than focus on selling, present yourself as an educator. If you are in the IT industry, answer general questions and prove yourself to be a credible resource. When others view you as an industry expert, they will be more likely to turn to you for their IT needs and refer others to your business. This particularly applies to LinkedIn or any professional network. Respond to feedback. The general public freely gives opinions all over the World Wide Web. A big aspect of managing social media is maintaining a pulse on what your customers and prospects are saying about you or the brand you represent. Gossip is no longer exchanged behind your back, it is public and is as simple to find as a Google or Twitter search. Once you discover comments, whether positive or negative, respond. If people sing your praises, thank them and use the feedback as a testimonial or an opportunity to retweet on Twitter or include as a status update on Facebook, FriendFeed or LinkedIn. If you come across disgruntled customers, it is best to make it right and put your best customer service practices to work. Involve the audience. Some of the best viral marketing campaigns involve audience participation on Twitter, Facebook fan pages, YouTube and Myspace. One way to harness attention of your business through public relations is to host a contest. If you have a new product, invite your customers to think of a name for it. Include directions on your website, then direct participants to submit YouTube video entries and vote via Twitter or other sites. Not only would this make your company be incredibly searchable, but you generate a big hype around the new product that may warrant news coverage for your company as well.

5 Ways to Integrate Social Media with Public Relations | SocialComputingMagazine.com.

Marketing: Social media’s hidden bubble

Thursday, January 15th, 2009
social media

As the recession rapidly sucks the momentum out of Web 2.0′s heyday, with it may go one of the era’s most defining terms: the job title “social media expert.”

For the past few years, people who identify with that title–as well as social media consultants, social media strategists, and social media marketers, depending on what they want to call it–have been unavoidable in the Web 2.0 social scene. You’d meet them at the endless litany of industry cocktail parties, at Tech Meetup events on both coasts, and at the likes of the Web 2.0 Expo. A search for “social media expert” on business networking site LinkedIn yields 175 results. “Social media consultant” yields nearly 400, and “social media strategist” about 300. Read More on CNET

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February 18
“Thus when the ambitious man whose watchword was ‘Either Caesar or nothing’ does not become Caesar, he is in despair thereat. But this signifies something else, namely, that precisely because he did not become Caesar he now cannot endure to be himself. So properly he is not in despair over the fact that he did […]
February 17
“You may perhaps beat science into a person, but the ethical has to be beaten out of them, as with the corporal who, on seeing the makings of a soldier in a country lad, could say, ‘I’ll manage to beat a soldier out of him,’ whereas when it comes to imparting the little book on […]
February 17
“So for the first thing, the knight will have power to concentrate the whole content of life and the whole significance of reality into a single wish. If a man lacks this concentration, this intensity, if his soul from the beginning is dispersed in the multifarious, he never comes to the point of making the […]
February 15
“This was the commandment, ‘Thou shalt love thy neighbor as thyself,’ but when the commandment is rightly understood it also says the converse, ‘Thou shalt love thyself in the right way.’ If anyone, therefore, will not learn from Christianity to love himself in the right way, then neither can he love his neighbor; he may […]
February 14
Save me, O God, from ever being completely sure; keep me unsure until the end so that then, if I receive eternal blessedness, I might be completely sure that I have it by grace! It is empty shadowboxing to give assurances that one believes it is by grace — and then to be completely sure. […]
February 13
“Are the consequences of Christ’s life more important than His life? No, by no means, quite the contrary — if this were so, Christ was merely a man.†——————————————————– ~Source: Practice in Christianity (1850) Author: Søren Kierkegaard using the pseudonym Anti-Climacus Filed under: Blooms Tagged: Anti-Climacus, Practice in Christianity (1850) […]
February 12
“How poor a thing is language compared with the unmeaning yet significant combination of clangorous sounds in a battle or at a banquet, which not even a theatrical rendering can reproduce, and for which language possess but a few words! Yet how rich is language in the service of the wish, compared with its use […]
February 11
“How poor a thing is language compared with the unmeaning yet significant combination of clangorous sounds in a battle or at a banquet, which not even a theatrical rendering can reproduce, and for which language possess but a few words! Yet how rich is language in the service of the wish, compared with its use […]
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