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For further details, see CollabNet's maintenance and upgrade policy.
All software has defects during development, and often in its initial releases. Software developers must track the thousands of defects and requests for changes that come in over the course of the development process. Keeping track of this information in a spreadsheet or bugs.txt file or one's email inbox is not good enough because the complexity of the issue tracking task and its importance to all phases of development.
Issue tracking is a generalization of simple defect tracking. Issues include all requests for features and enhancements, as well as tasks (pieces of development "overhead" work that must be done). Issue trackers can also be used for customer support after the product is shipped.
This category hosts issue tracking tools and related utilities. Also, we maintain a list of tools and resources in the file sharing area.
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