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Contacting Account Support, Billing, or Technical SupportUpdated The NCsoft Support Website The NCsoft Knowledge Base at https://help.ncsoft.com is the place to find answers and contact our support team. Answers to many commonly asked questions are... Date Updated:02/02/2012 Contacting SupportUpdated NCsoft provides a variety of options to choose from when contacting our Billing, Account, and Technical Support teams. For Guild Wars support, please choose one of the following options... Date Updated:02/15/2012 NCsoft E-mail Address VerificationUpdated Upon creating your NCsoft master account, you should have received an e-mail verification code sent to the e-mail address you entered. If you did not receive that e-mail or cannot locate it, you can... Date Updated:02/07/2012 Forgot Guild Wars PasswordUpdated If your Guild Wars login contains "@plaync" or "@ncsoft," please click here for instructions on changing your Guild Wars password. Otherwise, use the instructions below. Start the Guild... Date Updated:01/24/2012 Forgot NCsoft PasswordUpdated Go to the NCsoft Account Management sign-in page and try to reset it using the instructions below. Click the Forgot your password? link. Enter your NCsoft master account name... Date Updated:02/07/2012 What is an NCsoft Master Account for?Updated Once you have created your NCsoft master account you can: Add the 25-digit access key from your game to create your game account . Activate or reactivate that game account with your... Date Updated:02/10/2012 Forgot NCsoft Account Name and PasswordUpdated If you do not remember your NCsoft account name, you will need to contact support. To do so, use the Ask a Question tab and enter the green information below into the Subject and Question fields. In... Date Updated:02/09/2012 Newsletter SubscriptionsUpdated To receive NCsoft newsletters, beta announcements, game trials and other exclusive offers, please follow the instructions below: Log into NCsoft Account Management . Click the Account Profile link on... Date Updated:02/14/2012 Can't Use FORGOT PASSWORD Due to Forgotten InformationUpdated If you do not remember your account name or the answer to your hint questions, you will need to contact support. To do so, use the Ask a Question tab and enter the green information below into the... Date Updated:02/05/2012 Forgot Guild Wars Character Name First, you may want to try checking your screenshots folder for any of your characters. By default, this folder is located in your C:\Program Files\Guild Wars folder. All Guild Wars character names... Date Updated:12/15/2011
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